This Privacy Policy describes Shishito’s approach to Privacy and provides information about how Shishito collects, uses, processes, and discloses personal information. If you have questions about this Privacy Policy or would like to exercise any of your privacy rights, you may contact Customer Care at [email protected].

This Privacy Policy describes how Shishito-re.com. uses personal information in connection with goods and services sold by Shishito, our apps, and the use of the Shishito-re.com website unless otherwise listed below. Activities not covered by this Privacy Policy are:
Personal information that may be collected or used by other businesses when you click on third-party links found on our website or use social media widgets that we provide. You can refer to the privacy policy of third-party websites and services for information about their privacy practices.

Shishito takes your privacy seriously and is mindful of potential concerns about how we use the personal information we collect from and about you. In addition to this Privacy Policy, we have internal policies and practices designed to keep your personal information secure and to ensure that information about you is only used consistent with this Privacy Policy. We apply principles of Privacy-by-Design and have privacy and security teams that are committed to ensuring that your personal information is safe and handled properly.

In this section of the Privacy Policy, we explain the types of personal information we may collect. The specific information that we may collect about you depends on the type of interaction and the types of products considered or purchased. Shishito potentially collects the following categories of personal information:

• Identifiers: Examples of the types of identifiers that Shishito may collect include real names, nicknames, signatures, postal addresses, online identifiers, Internet Protocol addresses, email addresses, and account numbers.
• Sensitive Information: Examples of the types of sensitive information that Shishito may collect includes social security, driver’s license, state identification card, and passport numbers, and usernames and passwords for accounts connected to shishito-re.com.
• Biometric Information: With your consent, Shishito may work with third-party identification providers to use technology to verify your identity by comparing a digital image of your face to the picture on the government identification you provide.
• Characteristics protected under some laws: Examples of the types of characteristics that Shishito may collect include age, national origin, citizenship, marital status, medical information, sex, and veteran or military status. Shishito does not use this type of information to analyze your health, sex, gender identity, or sexual orientation.
• Commercial information: Examples of the types of commercial information that Shishito may collect includes records of business and other property owned, products or services purchased, obtained, or considered from Shishito or our partners, and other purchasing or consuming histories or tendencies.
• Internet information: Examples of the types of internet activity information that Shishito may collect includes browsing history, search history, information about the device used to access our website or applications, and information regarding your interaction with websites, applications, or advertisements. We may also collect information from visitors to our website, such as browser settings, operating systems, referring/exit pages, and clickstream data. When we send you an email, Shishito may also collect information, including about how you interact with that email.
• Geolocation information: Shishito may collect information about where you reside, do business, or are otherwise located. We may also offer services that rely on precise geolocation tracking, such as mileage tracking services.
• Audio and visual information: Shishito may make audio recordings of telephone calls. We may make visual recordings if you agree that we may videotape or photograph you. We may also collect visual images of you in connection with legal requirements, security purposes, or when required for providing certain products.
• Professional and employment-related information: Examples of the types of professional and employment-related information Shishito may collect includes information about professional status and affiliations, employment history, salary, and employment status.
• Education information: Examples of other types of information include physical characteristics or descriptions of you, telephone number, insurance policy number, financial information including bank account, credit card, and debit card numbers, and health insurance information. It also includes additional information provided to Shishito directly by you, such as when you complete a questionnaire, upload a document, answer a survey, or receive a financial consultation. This category includes information identified as personal information in California Civil Code Section 1798.80(e) that is not otherwise categorized above.

In this section of the Privacy Policy, we explain our commercial and business purposes for collecting information. Shishito uses the information that it collects for the purposes listed below. We use technology, including automated processing, AI, and human review to accomplish these purposes. We may also combine information that we have collected from multiple sources. If we decide to use the personal information we have collected for additional purposes that are inconsistent with what is described below, we will let you know of our plans and give you information about your legal rights regarding your personal information.

• Providing Products and Services: We use personal information to provide and support our products and services. Examples of these uses include producing and delivering documents purchased by customers, administering the Shishito website, and displaying content based on customer preferences.
• Security: We use personal information to ensure we maintain appropriate security over computer networks and our physical facilities, as well as detecting fraud or other suspicious activities.
• Marketing and Advertising: We use personal information for marketing to current and prospective customers. More information about how you can control the use of your personal information for marketing purposes can be found in the sections “Shishito’s Use of Cookies and Similar Technology, and Your Choices” and “Your Options Regarding Personal Information Collected by Shishito.”
• Product Development: We use personal information for product development, including improving our existing offerings and developing new products and services, including machine learning or Artificial Intelligence ("AI") technologies.
• Analytics: We use personal information for various types of analytics. For example, Shishito uses personal information to analyze how visitors arrive at and interact with our website, and to gain insight into the types of customers that may be interested in our products and services. We may also use the information to develop inferences from the information we collect regarding customer preferences, characteristics, predispositions, behaviors, and attitudes.
• Operational Purposes: We use personal information for operational purposes, and the operational purposes of our service providers, business partners, affiliates, and subsidiaries. For instance, Shishito may use the information to maintain our website and other infrastructure, training, quality assurance, for conducting surveys or sweepstakes, to promote our brand, and to use in connection with our relationships with service providers and business partners.
• Financial Reporting: We use personal information in connection with various types of financial reporting and other similar internal uses. Examples of the types of financial reporting that Shishito may use personal information in connection with includes internal budgets and projections, compensation calculations, and public reporting.
• Meeting Legal Requirements: We use personal information to meet our legal obligations, such as performing customer due diligence, maintaining records as required in our role as a Registered Agent, or responding to subpoenas for information.
• Business Transfers: If Shishito undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including information related to customers in connection with the transaction or in contemplation of the transaction (such as conducting due diligence). If such an event occurs, your information may be treated like any other Shishito asset and sold, transferred, or shared with third parties, or used in ways not contemplated or permitted under this Privacy Policy. In this case, you will be notified via email and/or a prominent notice on our site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Shishito retains your personal information for at least as long as it is necessary to fulfill the purposes for which we collected the data, to provide you with services and products, to comply with our data retention obligations, and to successfully run our business

Like all online companies, Shishito uses a range of technologies in connection with your use of our website, mobile application, and when you engage with emails that we send you. The types of technologies that we may use include cookies, web beacons, tags, scripts, local shared objects such as HTML5, advertising identifiers (including mobile identifiers such as Apple’s Identifier for Advertisers (“IDFA”) or Google’s Advertising ID (“GAID”)), and similar technologies, which for purposes of this Privacy Policy we refer to as “Cookies.” We use Cookies for a variety of purposes. Depending on the purpose, you have different options regarding whether and how we use Cookies to collect your personal information.

• Strictly Necessary Cookies: We use Cookies to help our website operate and for security purposes. Due to the nature of these Cookies, you do not have the ability to opt-out of the use of these Cookies.
• Performance and Functionality Cookies: We use Cookies to provide enhanced functionality on our website and app, to personalize your experience, to collect information for analytical purposes to help us improve and develop products, and to help us understand how you are engaging with our products. If you reject these Cookies, the functionality of our website may be impacted, including in ways that may limit your use of our products and services.
• Engagement and Marketing Cookies: Shishito uses Cookies to help us understand how you engage with our marketing and to help provide you with relevant marketing about our products when you visit other websites, including through targeted advertising. If you do not wish for Shishito to use Engagement or Marketing Cookies when you visit our website, you may opt-out through our Preference Center, or through the link at the bottom of our homepage called “Your privacy choices.” Our websites also recognize browsers’ Global Privacy Control signals and will suppress the use of Engagement and Marketing Cookies when these signals are present.
  In addition to the tools provided by Shishito, you may also use tools provided by the Networking Advertising Initiative, the Digital Advertising Alliance, and Google Analytics’ Ad Settings to control how these types of Cookies are used when you are on the internet, even when you are not on Shishito’s website.
  

This section describes how you can access and control the information that Shishito may have about you. It applies to all consumers worldwide, including individuals who have purchased goods or services from Shishito or who believe that information about them may have been provided to us by a third party. Depending on where you reside, you may have additional rights beyond what is described in this section. If you are a U.S. resident of a state with a comprehensive privacy law, the European Union, or the United Kingdom, please review the sections "Information for U.S. Residents of States with Comprehensive Privacy Laws" or “Information for EU and UK Customers and Visitors” for more information about your rights.

Confirmation of Possession of Information Related to You. Upon a verified request, subject to the privacy interests of others and technical limitations, Shishito will provide you with information about whether we hold any information related to you. At Shishito’s sole discretion, unless otherwise required by law, we may, in some instances, correct or delete information upon a verified request. Please note, however, that in certain circumstances, we may be required by law to retain your personal information or may need to retain your personal information to continue providing a product or service to you or another customer. If you would like to submit a request about your data, you may do so by sending an email to [email protected].

User and Authorized Contact Access to Order Information. Shishito will give you, or anyone listed as an authorized contact for your account, information about your order. This may include information about the nature and status of your order, the information you provided to process your order, payment information, and contact information. If you want someone to have access to your order, you must list them as an authorized contact, or they may not obtain such information. You can confirm who is listed as an authorized contact for your account, add new authorized contacts, or remove authorized contacts by signing into your Shishito account and navigating to the "authorized contacts" section. We may send a confirmation email to your authorized contact(s) alerting them that they have been added as an authorized contact. For some products, we may provide information about your order to other individuals named in the order, such as executors named in a last will or additional named individuals in a trademark application. For product-specific information about who may request information about your order, please contact Customer Care at [email protected].

User Access to and Ability to Update Personal Information Online. You may visit your personal account profile at any time by signing in to your account at www.shishito-re.com. On your account, you may: (i) review and update basic information about yourself, (ii) complete pending orders, and (iii) begin new orders.

Opting Out of Promotional Email. You can opt-out of promotional emails by using the “Unsubscribe” link and following the unsubscribe instructions in an email you receive from us or by emailing us at [email protected]. We may also send service-related or transactional communications, which are not promotional. Generally, you may not opt-out of these communications. If you do not wish to receive service-related communications, you may terminate your account by contacting us at [email protected].

Opting Out of Marketing Calls. If you wish to be placed on Shishito’s internal “Do Not Call” list, you can tell us either while speaking to us on the phone or by emailing us at [email protected].

Opting Out of SMS/Text Messages. If you wish to stop receiving SMS or text messages from Shishito, you can reply STOP to any SMS/text that you receive from us. You may also let us know by emailing or calling us at [email protected].

Shishito is committed to protecting the personal information that we collect and ensuring our products and services are provided in a secure manner. We have implemented security measures designed to protect the personal information that we maintain. This includes implementing physical, technical, and administrative safeguards to secure the information we collect. We use industry-standard SSL/TLS to transmit payment card information. We also regularly monitor our systems for possible vulnerabilities and attacks. Regardless of the measures and efforts that Shishito takes to protect personal information, we cannot guarantee absolute protection and security of your personal information. For instance, when we transmit documents to you via mail delivery services or electronically, there remains the possibility that this information may be misdirected, misdelivered, or intercepted. We encourage you to take precautions in protecting the information that you share with Shishito. For example, we encourage you to set strong passwords on your account and avoid sharing your password with anyone. Where available, we encourage, and may at times require, you to utilize multi-factor authentication to further ensure access to your account is restricted. If you believe that someone has accessed your personal information or that your personal information has been misused, please let us know immediately by submitting your concerns to [email protected].

If you are a U.S. resident of a state with a comprehensive privacy law, this section provides information regarding your rights, and Shishito’s responsibilities, regarding your personal information.

Certain states have privacy laws that provide consumers with rights regarding their personal information, such as the right to request:
Specific information about what information Shishito has collected about you,A copy of your personal information,Corrections to inaccuracies in the personal information Shishito maintains about you, and the deletion of your personal information.

These rights are not absolute, and in some circumstances, Shishito may decline to satisfy your request. For example, if we are unable to verify your identity or if your request impacts other people’s privacy rights, we may deny your request to exercise these rights. We may also deny your request when Shishito has the legal right to do so, such as when we have an ongoing business relationship with you, an ongoing need to use the information for purposes outlined in this Privacy Policy, or we are legally required to retain your personal information. If Shishito denies your request to exercise your privacy rights, we will tell you why we are denying the request and provide you with information about how to appeal this decision. If you choose to exercise your privacy rights, we will not charge you different prices or provide a different quality of services unless those differences are related to your personal information.

How to Submit a Request for Access, Correction, or Deletion of Personal Information
‍If you would like to submit a request about your personal information, we encourage you to submit a request by emailing [email protected]. After you submit the request, you will be asked to verify your email address and may also be asked to provide additional information to verify your identity. Shishito will attempt to verify your identity by asking for information that correlates with the information that we have previously collected about you. If this is not possible, Shishito may request you submit additional information for verification, such as proof of residency or redacted government-issued identification. You may also designate an authorized agent to make a request on your behalf. To designate an authorized agent, you must provide Shishito with written permission for the agent to make the request on your behalf or provide us with an executed power of attorney. You will also be required to submit both your and the authorized agent’s valid government-issued identification.

How to Appeal a Denial of a Request for Access, Correction, or Deletion of Personal Information
‍If Shishito denies your request about your personal information, you may submit an appeal of the decision by emailing [email protected]. Once an appeal is submitted and your email is verified, the request and Shishito’s response will be reviewed. In connection with this review, Shishito may request that you submit additional information regarding your request. We will notify you of the outcome of the appeal within 60 days.

Selling, Sharing, and Use of Personal Information for Targeted Advertising
‍Shishito does not "sell" this information for money. However, we engage in routine online activities with third parties in ways that could be considered a "sale" or "sharing" as defined under applicable law. If you would like to opt-out of the use of your personal information for these purposes, you can submit this request through the link at the bottom of our homepage called “Your privacy choices.”